F.A.Q

Our company

After a lot of years of experience in the sector of renting of cars,
We have been rendered as a well known and very successful company.
Your transportation with the better conditions in the lower prices,
The direct personal care and the best service of our customers constitute our priority.
As a customer of AUTOFORUM you can enjoy from our continuously checked vehicles
of high quality and many parcels of insurance
that allow you a carefree and ensured utilization of rented vehicles.
Reliability, confidence and consequence constitute the epicenter of our enterprising policy

Reservation and renting.

Follow the steps in our site to make a reservation/renting.
Please fill in your personal details as well as the details for the banking process.
Please be careful and check the correctness of your details. It is the better way for a problem free delivery and recipient of the rented car.

Be careful particularly the correctness of your flight number of in order we can informed for a possible delay of your arrival.
The use of your personal details, is realized according the law for protection of personal data, and serves only the process of contract of renting as well as the care of our customers.

Ways of payment

two possible ways of payment:1) Cash  2) Credit card in the place of renting

Period of renting.

The minimum duration is 2 days. One day of renting is the interval of 24 hours and begins from the starting time of renting. There are no charges if you delay for 4 hours to return the car.

Documents of renting.

At the beginning of renting the customer has to present us the confirmation of renting. This confirmation does not have the force of a contract. The contract will be authored according the details of this confirmation.

Driving license/ Identity Card

The driver and the second driver must be holders of a valid driving license at least for two year, which they must present us. Also they have to present a valid identity card and the passport. All of the documents must be genuine. Fax copies and photocopies are not acceptable. If the customer does not bring one of these documents or one of them is invalid and not genuine, he cannot be realized the renting and the deposit are not returned.

Second driver

An additional driver is included in the price of renting. This should be entered in the contract. In the case of accident the insurance does not cover the damage if the driver is not entered in the contract.

Vehicle categories

The reservation and renting of a vehicle are always in effect for the particular category of car that you selected and not for a concrete type of car. The pictures and the photographs of the vehicles are examples for the size and the efficiency of each vehicle category. In the case that a category of vehicles is not available, you will allocate from our company a vehicle of equal superior value, same superior category, without moreover debit. Choose meticulously your vehicle in order that this corresponds in the number of passengers you will transport and their baggage.

Children's seats

Our company supplies children seats without moreover debit. Please inform us for the required number and the age of the children.

Process of delivery.

The delivery of rented car is realized in the airport of Thessalonica (SKG) without any charge. Our collaborator will wait for you in the area of arrivals. Give attention and look for the plate with the logo of our company AUTOFORUM rent a car ‘. Please be careful and check the correctness of the airway and the number of flight in order we can consequence the time of delivery and realize any possible delay in the time of your arrival.

After work hours delivery

The delivery and receipt of the rented car can be realized for 24 hours. The regular work schedule is from the 9:00 until 21:00. If the recipient and delivery are realized inside regular schedule you do not have moreover charges. If however you need an after hour recipient or delivery, you are overloaded with the sum of 15€ in addition the cost of renting which will be calculate automatically when you fill in the details of the date and the hour of renting. In case that you are not accountable for the delay (delay of airway arrival etc) you are not going to pay any charge.

Reservation/renting change

Changes in the details of reservation/renting can be realized until seven days before the beginning of renting. The changes can be realized only by phone, in the telephone of our company (0030) 6940 720

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